Products will be shipped the same business day, if before 15.00h. purchased. Otherwise they will be shipped the next business day. Our range of services delivered normally the day after shipping out.
Exceptions • Specially prepared for you or customized products: shipping according to our separate statement • Scooters and other registration officer vehicles: 5 days extra (for applications badges)
14 days to return
You can have a product to us within 14 days of receipt to return or exchange. The product should then be unused and be complete and sit (if reasonably possible). In the original package Products that are damaged or incomplete, or show traces of users, are not eligible for exchange or refund.
For Land Roller Skates is that you can customize / this only within try, it is not allowed to exchange or return after the outdoor skates.
This 14 day cooling off period applies only to consumers. Any costs of return and the risk of returning to your account.
The purchase price, including the shipping you paid to us in the purchase will be returned. Return after If the initial purchase of several products exist and you send but return an item, you are not eligible for a refund of the shipping.
You will receive the purchase price within 14 days after return back to your account.
Send Return procedure
• Please contact our customer service at +31 (0) 416 347 561 or by mail , and specify that you want to exchange or return the product. You will receive from us a return number. You need this on the packaging and to mention. All correspondence NOTE: this is important: otherwise we can not determine the origin of the goods! • Transmit (a copy of) the purchase invoice with • Provide a thorough repackaging and send only complete return products • Make sure your shipment sufficient postage sending • When a product immediately after purchase is defective, and return is sent within 14 days we will refund afterwards also the shipping cost incurred by you (without additional services) in accordance with the standard rates of PostNL.
Reimbursement according Rates parcel shipment PostNL 0-10 kg 6.75 euros 10-30 kg 12,20 EUR
Exceptions to return or exchange Some products can not be exchanged or returned are:
• Items used, damaged or incomplete • Items made especially for you, adapted or specially ordered for you • Registration Officer vehicles, which we have arranged (the date 1st admission, or the "year" is thus entered, and the vehicle has thus become 2nd-hand: not as new salable) the first appellation in response to your request to do so